Refund policy

Refund Policy

Every 369 Performance piece is made to order by our print-on-demand partners, just for you. Because of that, we can't accept returns or exchanges for size or change of mind. Please check the size chart on the product page before you order, and remember: for a relaxed fit, size up.

Damaged, defective, or incorrect items

If your item arrives damaged, defective, or misprinted, or if the wrong item arrives, we'll make it right. Email us at robertbauman82@gmail.com within 30 days of delivery with your order number and a photo of the issue. We'll send a free replacement or a refund.

Lost packages

If your package seems lost, contact us at robertbauman82@gmail.com and we'll help track it down and sort out the next step.

Order changes and cancellations

You can change or cancel an order only within 12 hours of placing it, before production starts. Once production begins, the order can't be changed or canceled. Email us as soon as possible with your order number.

Questions? Reach us at robertbauman82@gmail.com. Wear the standard.